Florida Car Insurance Company Needs A Customer Services Manager – Apply

Job Location: United States : Tampa : Florida

Job Value Suggestion:

MetLife is driving the global transformation in its industry for digital arrangements and administrative services and we are searching for you to make bold moves driving and executing on new culture change for how we do business just as guaranteeing delivery on key business critical metric commitments as a feature of the Small Market Association in Global Technology and Operations (GTO).




Essential Business Experience and Technical Skills:
Required:
High school diploma
5 years of relevant business experience
4-5 years leadership business experience
Demonstrated experience with operations management role, including people management, project management , change management executing on key metrics activities
Competencies: Focus on customers, manage performance successfully, negotiation skills, relationship building, talent development, change management
Preferred:
Bachelor’s Degree
5+ years of experience in a production/service delivery role
5+ plus years’ management experience with direct reports (onsite & virtual)
Experience with insurance/financial systems
3+ years working with external market key partners ( Brokers, General Agents, Third Party Administrators, Group Employers)
Prior work experience with large scale Global Corporation
Comprehensive understanding of the business and its products and services